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Renting Information and Services

Rental Time

Most prices quoted are for a 3-day rental period. If you desire to use rental items for a longer period, please call us for long-term rates.

 

Payment and Cancellation Terms

A 25% non-refundable deposit is required to reserve equipment & service. The final payment is due the Friday before the week of your event date. Cancellations made less than 3 days from the scheduled delivery date will result in forfeiture of total payment.

We accept Visa, Mastercard, American Express, Discover credit cards, cash, and local checks with a valid driver's license.

 

Damage Waiver

A damage waiver fee of 12% is an option available to all renters. This fee relieves the renter from liability for accidental damage to the rental product. This waiver excludes intentional damage, damage due to misuse, loss, theft, and/or mysterious disappearance. All damaged or broken items must be returned!

 

Order Changes

Changes to your order may be made up until the Thursday before the week of your event date.

 

Delivery and Pick-Up

Deliveries require a minimum rental cost based on location and are tailgate only, which means our driver will place the rental product within 20 feet of where their truck can safely back up to. Delivery charges are based on zip codes. Deliveries can be made 1-3 days before your event date and pick-ups can be 1-3 days after your event date. Schedules are made in advance, and you will be notified several days before your delivery day. Deliveries made outside of our normal business hours incur an extra charge. Set-up and take-down of tables and chairs are based on availability for an extra charge, and a site plan must be provided.

Pick-up is typically set for Friday and return Monday, if you need other accommodations please contact your event consultant to ensure items are ready for your arrival.

 

Equipment Use

Instructions will be provided for all amusement equipment rented. Please be sure to inspect all equipment upon pick-up or delivery. After your event, tables and chairs should be knocked down, stacked, and ready for pick-up. All china, glassware, etc., should be rinsed, food-free and repacked in the containers they were received in. Linens should be dry and free of debris to prevent mildew.

© 2022 Durants Party Rentals

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